Latest thing on the tumblr dashboard EXIF bug has made me laugh and cry.

You may need to edit and test you custom HTML to work with the new EXIF feature? Unfortunately, we can’t provide technical support for HTML customizations. Given our large number of users, we just don’t have the resources. My apologies.

This on a dashboard bug. I get that several people are involved reading and handling the support tickets, but really, reading through them shouldn’t be that hard considering it’s all quoted in the mail. The civil tone I liked, but it doesn’t help when it ignores the subject completely.

It has been quiet though since I answered this with colour-coded images of the dashboard. Hopefully it’ll be fixed. Sometime. Or there will be more questions that has nothing to do with it as soon as the time zones catch up.